All Trade Responsive Repairs
Our All Trade Responsive Repairs division’s 100% responsivity record means we are 100% reliable.
Maintaining Homes, Supporting Communities
Our dedicated maintenance team means social housing repairs are handled swiftly.
Chigwell Construction’s All Trade Responsive Repairs division ensures that planned and responsive social housing repairs are carried out on behalf of a number of Housing Associations, Social Housing providers and ALMOs swiftly and effectively with excellent communication and minimal disruption to residents.
Our 24-hour impromptu maintenance and repair service runs 365 days a year across various locations in the South-East. With a maximum 2-hour response time, and a sharp focus on residents’ safety and comfort, we aim to achieve high levels of resident satisfaction.
Areas of expertise
Our responsive repairs service covers a wide range of trades and maintenance requirements, ensuring residents receive a professional, efficient service whenever issues arise.
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Emergency Repairs
Rapid response services for urgent issues that affect resident safety, security, or property integrity.
- • 24/7 emergency call-outs
- • Leak detection & repairs
- • Electrical faults
- • Security repairs
- • Storm damage response
- • Make-safe works
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Property Maintenance
Planned and reactive maintenance services that help keep homes safe, functional, and compliant.
- • General repairs
- • Carpentry works
- • Plumbing repairs
- • Decorating & finishing
- • Flooring repairs
- • Routine maintenance
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Multi-Trade Services
Experienced operatives providing a comprehensive range of repair solutions across all housing stock.
- • Joinery & carpentry
- • Plumbing & drainage
- • Electrical works
- • Plastering repairs
- • Roofing repairs
- • Glazing services
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Resident Support & Compliance
Delivering repairs with excellent communication, resident care, and full regulatory compliance.
- • Resident liaison
- • Appointment management
- • Compliance reporting
- • Health & safety management
- • Tenant communication
- • Performance monitoring
Latest Projects
A snapshot of recent responsive repairs and maintenance delivery across the social housing sector.
Responsive Housing Repairs Programme
Delivering day-to-day repairs and emergency maintenance services across a large social housing portfolio, achieving consistently high resident satisfaction scores.
Planned Maintenance Works
Providing coordinated multi-trade maintenance services, helping improve property condition while reducing long-term repair cost
Void Property Refurbishment
Returning vacant properties to lettable standard quickly and efficiently, supporting housing providers in reducing turnaround times.
Emergency Response Service
24/7 repair support delivering rapid attendance and effective solutions for urgent maintenance issues across occupied housing stock.
Keeping homes safe, secure and well maintained through responsive service delivery.
Chigwell Construction · Part of the Chigwell Group PLC
30+
Years of practice
60+
Public sector partners
£480m+
Delivered in framework value
£16m+
Social value
Trusted construction partner for public sector projects
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public sector project.
Latest News
Chigwell Group PLC Donates £5,000 to Housing for Women
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