All Trade Responsive Repairs
PLUMBING, HEATING, JOINERY, BRICKWORK, PLASTERING, TILING, GLAZING, DRAINAGE, ROOFING & ELECTRICAL.
Our All Trade Responsive Repairs division’s 100% responsivity record means we are 100% reliable.
Chigwell Construction’s All Trade Responsive Repairs division ensures that planned and responsive social housing repairs are carried out on behalf of a number of Housing Associations, Social Housing providers and ALMOs swiftly and effectively with excellent communication and minimal disruption to residents.
Our 24-hour impromptu maintenance and repair service runs 365 days a year across various locations in the South-East. With a maximum 2-hour response time, and a sharp focus on residents’ safety and comfort, we aim to achieve high levels of resident satisfaction.
TENANT SATISFACTION MEASURES
From Autumn 2024 publication of the ‘Tenant Satisfaction Measures’ data by the Regulator of Social Housing will commence. Tenants for the first time will have visibility on their landlord’s measured performance and will be empowered to hold social housing landlords to account as to whether the standards of accommodation, services and respectful treatment that residents deserve are being delivered.
Chigwell Construction are a key part of tenant satisfaction levels. Everything from our efficient repair reporting and management systems to our minimally disruptive service is pointed at achieving high levels of resident confidence and satisfaction.
As with the walls we construct, we build a solid foundation of tenant trust and reliability.
CLIENTS
Our clients include Housing Associations and Local Authorities. We operate principally in the Social Housing sector, but have also developed our service to include commercial property and schools.
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