Following an unforeseen issue, impromptu maintenance and repair work whether an emergency or an urgency to return a property to within a Decent Homes Standard as swiftly as possible, can be a significant challenge to put any issues right within a minimal time frame especially if an issue occurs outside normal working hours. BUT we understand the significance and importance of a speedy and efficient repair for tenants when the unthinkable happens and it is most needed, hence why we have a dedicated team talented in identifying the services required, locating available and accessible resources with the necessary skill sets and ensuring that the problem is resolved first time and to a high standard. This approach means our customers are highly satisfied when it matters the most, be it a water leak, water or fire damage, a loss of electricity, blocked plumbing, a boiler failure or any number of critical occurrences that can happen at any time.